RBI orders BNPL player Simpl to stop payment operations

25 Sep 2025, 08:29 PM

Simpl has been asked to immediately stop its payment system operations, citing violations of national payment laws.

Arti Singh

The Reserve Bank of India has ordered One Sigma Technologies Pvt Ltd, which operates the fintech platform Simpl, to immediately stop its payment system operations, citing violations of national payment laws.

In a letter dated September 25, 2025, reviewed by The Head and Tale, the central bank said, “It was found through investigations that Simpl is operating a payment system involving payment, clearing and settlement functions without a Certificate of Authorisation issued by the Reserve Bank in terms of Section 7 of the PSS Act, 2007.”

This action constitutes a violation of the Payment and Settlement Systems (PSS) Act of 2007, the RBI note said.

The letter specifies that under Section 4 of the Act, no entity shall commence or operate a payment system without RBI authorisation. The central bank determined Simpl's activities were in breach of this key regulation.

In its order, the RBI has instructed Simpl to "immediately stop the business of payment system".

The company was also directed to settle any outstanding financial liabilities with its customers and partners, with the letter stating the entity was "advised to settle the liabilities with both users and merchants, if any, to the duly verified bank accounts of such users, merchants.”

By sending the notice to all payment aggregators, the RBI has also put the broader financial ecosystem on notice. The letter advises firms to "undertake necessary actions to comply with the directions of the Reserve Bank," effectively instructing the industry to cease processing transactions related to Simpl's unauthorised system.

This move by the RBI represents a significant regulatory action within India's rapidly growing fintech sector. 

In July, the company was under the scrutiny of the Enforcement Directorate (ED), which filed a complaint under the Foreign Exchange Management Act (FEMA) against Simpl, and its director Nithya Nand Sharma for contraventions to the tune of Rs 913.76 crore.

The ED, in its release, had said that the complaint was triggered on the basis of a "credible information that Simpl has received a substantial amount of foreign direct investment (FDI) from the United States, allegedly in violation of the extant FDI Policy."

During the course of investigation under FEMA, business model and revenue generation model of Simpl were examined and the same revealed that the company is into the business activities which fall under financial activities. However, as per the rules, FDI in financial activities not regulated by any authority is to be brought under 100% approval route, and not the automatic route.

"One Sigma Technologies Pvt Ltd has issued convertible notes without obtaining any approval from the Government of India," the ED stated. With this, Simpl allegedly violated FEMA provisions. The contravention collectively is to the tune of Rs 913.76 crore.

Founded by Nithya Sharma, Simpl is a popular "buy now, pay later" (BNPL) player. The fintech last raised $40 million in a Series B round in 2021, led by Valar Ventures and IA Ventures. The BNPL platform has raised over $80 million till date.

The author is Founder and Editor of The Head and Tale. She can be reached at [email protected]
Tweets @artijourno

Who Reads Us

I enjoy reading The Head and Tale for their coverage on the Fintech landscape. The reporting is incisive and honest,  and it demonstrates a sharp understanding of the industry and the issues that concern it. I'd like to extend my best wishes to Arti for her continued success.

Rahul Chari, Co-Founder and CTO, PhonePe
Rahul Chari Co-Founder And CTO, PhonePe

Well-researched, informative and analysis based reporting makes an interesting read. 'The Head and Tale' news portal has been demonstrating this quite well covering fintech and emerging tech sectors. Their timely updates, exclusive stories and different perspectives on these sectors help me stay informed. Kudos to Arti Singh for pursuing her passion and best wishes to the team.

Rishi Gupta, MD & CEO, Fino Payments Bank
Rishi Gupta MD & CEO, Fino Payments Bank

The Head and Tale stands out for its deep industry knowledge and impressive network of sources. I especially appreciate that the reporting remains independent, rarely resorting to paid puff pieces, making it a publication I can genuinely trust. Having followed Arti’s work for years, I’ve come to rely on The Head and Tale for its unparalleled insight and truly independent coverage. Arti’s long-standing presence in the sector means her reporting is always informed, with access few can match.

Lizzie Chapman, co-founder, ZestMoney
Lizzie Chapman Co-founder, ZestMoney

What I really appreciate about The Head and Tale is that it doesn’t just report the news, it interprets it. The stories are well-researched, comprehensive, and bold. Arti brings a fearless lens to reporting, often asking the uncomfortable but necessary questions. She makes you pause, reflect, and rethink what it all means for the payments and fintech ecosystem. It’s rare to find journalism that’s this sharp, timely, and relevant to the work we do every day.

Mohit Bedi, co-founder, Kiwi
Mohit Bedi Co-founder, Kiwi

I’ve always valued journalism that goes beyond surface-level headlines. The Head and Tale does exactly that - it connects the dots, asks the tough questions, and brings clarity to the shifts shaping our evolving industry. I’ve even encouraged my team members to subscribe, because staying informed through credible, deeply reported stories is as important as building products. For me, The Head and Tale has become part of essential reading.

Cofounder of IPO-bound leading fintech lending company
Cofounder of IPO-bound leading fintech lending company