Zoho invests Rs 70 crore in ONDC

14 May 2026, 11:03 AM

Zoho said the investment is intended to make ecommerce more open, accessible, and interoperable for small businesses across the country.

Zoho Corporation has invested Rs 70 crore in the Open Network for Digital Commerce (ONDC) to help expand India’s digital infrastructure and improve technology access for MSMEs.

The Chennai-based SaaS company said the funding is intended to make ecommerce more open, accessible, and interoperable for small businesses across the country.

Sivaramakrishnan Iswaran, CEO of Zoho Payment Technologies and Global Head of Finance and Operations BU at Zoho, said MSMEs continue to face hurdles such as limited market access and restrictions created by traditional digital platforms.

Backed by the Department for Promotion of Industry and Internal Trade (DPIIT), ONDC is developing an interoperable ecommerce ecosystem aimed at lowering entry barriers for businesses. The platform recorded 218 million transactions in FY26.

Zoho added that products including Vikra, Zoho Books, Zoho Inventory, and Zoho Commerce are already enabling MSMEs to digitise operations and integrate with the ONDC network.

ONDC also highlighted that its DigiDukaan programme has onboarded more than 10,000 kirana stores within months of launch, while order volumes from farmers, artisans, and rural sellers increased 11 times during FY26.

Earlier this year, ONDC named Vibhor Jain as its Managing Director and CEO after he previously served as COO and interim chief executive during the transition period.

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